Learning and Assessment Kit-TLIH0006 Plan and navigate routes Class Activity Book Units of competency SITTIND001 Source

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXWHS001 Participate in safe work practices SITXCOM002 Show social and cultural sensitivity SITTTSL005 Sell tourism products and services SITTTSL016 Provide specialist advice on cruises SITXEBS001 Use social media in a business * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units ICTNWK307 Provide network systems administration ICTNWK308 Determine and action network problems ICTNWK309 Configure and administer network operating systems ICTNWK310 Administer network peripherals ICTNWK311 Install and test network protocols CUADIG201 Maintain interactive content * We can develop additional elective units that are not listed on request (Please contact us for further information)

repair and refurbishment MEM21004 Clean watch and clock components MEM21005 Diagnose faults in quartz watches MEM21006 Service quartz watches MEM21007 Service complex quartz watches MEM21008 Service mechanical watches MEM18003 Use tools for precision work MEM21021 Restore clockwork mechanisms MEM21022 Manufacture watch and clock components MEM21023 Plan

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTTEN410 Locate

Learning and Assessment Kit-TLIH0006 Plan and navigate routes Class Activity Book Units of competency SITTIND001 SourceOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to