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Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
Self-Study GuideThe self-study guide is a tool that can be used to help a student extend their learning
engineering or related activities MSMENV472 Implement and monitor environmentally sustainable work practices TLILIC0002 Licence to operate a vehicle loading crane (capacity 10 metre tonnes and above) If you require RPL Kits with comprehensive benchmarking
diseases and disorders AHCSOL305 Prepare growing media AHCWHS301 Contribute to work health and safety processes Elective units AHCBIO303 Apply biosecurity measures AHCIRG347 Maintain pressurised irrigation systems AHCPCM303 Identify plant specimens BSBPRO301 Recommend products and services SIRRMER001 Produce visual merchandise displays AHCBER302 Work effectively in an emergency disease or plant pest response AHCBER305 Carry out emergency disease or plant pest control procedures on infected premises If you require RPL Kits with comprehensive benchmarking
service and maintain variable refrigerant flow air conditioning systems UEERA0056 Monitor and adjust refrigeration energy management systems * We can develop additional elective units that are not listed on request (Please contact us for further information)
Unit Knowledge Guide-PMAOPS232 Operate filtration equipment FBP Core units BSBCUE203 Conduct customerOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner
