Learner Guide-BSBCMM301 Process customer complaints Pre-Order Units of competency SISCAQU008 Instruct

Units of competency SISCAQU008 Instruct water familiarisation

instructional techniques

Core units FNSACC624 Monitor corporate governance activities FNSINC601 Apply economic principles to work in the financial services industry FNSINC602 Interpret and use financial statistics and tools Elective Units FNSACC601 Prepare and administer tax documentation for legal entities FNSACC602 Audit and report on financial systems and record FNSACC603 Implement tax plans and evaluate tax obligations FNSACC605 Implement organisational improvement programs FNSACC606 Conduct internal audit FNSACC608 Develop and manage financial systems FNSACC609 Evaluate financial risk FNSACC610 Develop and implement financial strategies FNSACC613 Prepare and analyse management accounting information FNSTPB503 Apply legal principles in contract and consumer law FNSTPB504 Apply legal principles in corporations and trust law Additional electives FNSTPB505 Apply legal principles in property law FNSINC602 Interpret and use financial statistics and tools FNSORG602 Develop and manage financial systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

charge and replace batteries and jump-start vehicles AURETR129 Diagnose and repair charging systems AURETR130 Diagnose and repair starting systems AURHTB101 Diagnose and repair heavy vehicle air braking systems AURHTD102 Diagnose and repair heavy commercial vehicle steering systems AURHTD103 Diagnose and repair heavy commercial vehicle suspension systems AURHTE102 Diagnose and repair heavy vehicle compression ignition engines AURHTQ103 Diagnose and repair heavy vehicle drive shafts AURHTZ101 Diagnose and repair heavy vehicle emission control systems AURTTA006 Inspect and service hydraulic systems AURTTA104 Carry out servicing operations AURTTA118 Develop and carry out diagnostic test strategies AURTTC103 Diagnose and repair cooling systems AURTTF102 Inspect and service diesel fuel injection systems AURTTF105 Diagnose and repair engine forced-induction systems AURTTK102 Use and maintain tools and equipment in an automotive workplace AURTTQ001 Inspect and service final drive assemblies Elective Units AURHTX101 Diagnose and repair heavy vehicle manual transmissions AURAFA103 Communicate effectively in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURETR120 Diagnose and repair network electronic control systems AURETR132 Diagnose and repair automotive electrical systems AURETR143 Diagnose and repair electronic body management systems AURETR144 Diagnose and repair integrated engine and transmission management systems AURETU103 Service air conditioning and HVAC systems AURETU104 Diagnose and repair air conditioning and HVAC components AURHTB107 Diagnose and repair heavy commercial vehicle electronic braking systems AURHTD104 Carry out heavy vehicle wheel alignment operations AURHTE001 Remove and install heavy vehicle engine assemblies AURHTF102 Diagnose and repair heavy vehicle diesel fuel injection systems AURHTX104 Diagnose and repair heavy vehicle clutch systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

low elements SISXCCS001 Provide quality service SISOCHC003 Lead challenge course sessions

Learner Guide-BSBCMM301 Process customer complaints Pre-Order Units of competency SISCAQU008 InstructOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce