Unit Knowledge Guide-AURVTN031 Carry out vehicle sectional repairs Certificate IV Core units FNSCRD401 Assess credit

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

neck and shoulder massages for relaxation SHBHIND002 Research and use hairdressing industry information SHBXCCS004 Recommend products and services SIRRINV001 Receive and handle retail stock SIRRMER001 Produce visual merchandise displays If you require RPL Kits with comprehensive benchmarking

evaluate and control food safety hazards FBPAUD4001 Assess compliance with food safety programs If you require RPL Kits with comprehensive benchmarking

pastries and breads SITHCCC042 Prepare food to meet special dietary requirements SITHCCC043 Work effectively as a cook SITHKOP009 Clean kitchen premises and equipment SITHKOP010 Plan and cost recipes SITHPAT016 Produce desserts SITXFSA005 Use hygienic practices for food safety SITXFSA006 Participate in safe food handling practices SITXHRM007 Coach others in job skills SITXINV006 Receive

Core units BSBTWK502 Manage team effectiveness

Unit Knowledge Guide-AURVTN031 Carry out vehicle sectional repairs Certificate IV Core units FNSCRD401 Assess creditOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner