Learning and Assessment Kit-AUMGTW002 Perform mechanical cutting Diploma ethics and privacy policies in

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTCLD505 Implement cloud infrastructure with code ICTCLD506 Implement virtual network in cloud environments ICTCLD507 Build and deploy resources on cloud platforms ICTCLD508 Manage infrastructure in cloud environments ICTNWK536 Plan

Units of competency SITXGLC001 Research and comply with regulatory requirements BSBGOV402 Work within organisational structure BSBGOV401 Implement board member responsibilities SITXFIN002 Interpret financial information SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customer SIRCDIS002 Deliver medicines to customers outside the pharmacy SIRCDIS003 Assist in dispensing prescriptions CHCDIV001 Work with diverse people * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CPCCOM1012 Work effectively and sustainably in the Construction Industry CPCCOM1013 Plan and organise work CPCCOM1015 Carry out measurements and calculations CPCCVE1011 Undertake a basic construction project CPCCWHS2001 Apply WHS requirements

Learning and Assessment Kit-AUMGTW002 Perform mechanical cutting Diploma ethics and privacy policies inOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to