SCORM Compliant Package-ICTSAS420 Provide first-level remote help-desk support CPC CPCCCM1012A Work effectively and sustainably

CPCCCM1012A Work effectively and sustainably in the construction industry

Units of competency ICTICT429 Determine and confirm client business requirements ICTSAS445 Configure and troubleshoot operating system software ICTICT445 Connect and configure devices and hardware components ICTSAS446 Fault find and troubleshoot ICT equipment

Do not forget about our QUALITY ASSURANCE GUARANTEE

Core units BSBLDR801 Lead personal and strategic transformation BSBLED802 Lead learning strategy implementation Elective Units BSBLED805 Plan and implement a mentoring program Group A BSBLED806 Plan and implement a coaching strategy Group A Additional electives BSBFIM501 Manage financial resources Group B BSBINN601 Lead and mange organisational change Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FNSFMK514 Complete confirmation and settlement processes FNSFMK411 Perform reconciliations FNSFMK521 Analyse financial markets and information * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-ICTSAS420 Provide first-level remote help-desk support CPC CPCCCM1012A Work effectively and sustainably* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.