Learning and Assessment Kit-ICTTEN604 Coordinate fault rectification and restoration of service following network outages SIR Units of competency BSBOPS402 Coordinate

Units of competency BSBOPS402 Coordinate business operational plans BSBFIN401 Report on financial activity BSBESB401 Research and develop business plans BSBOPS403 Apply business risk management processes BSBOPS401 Coordinate business resources * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCBIO204 Follow site biosecurity procedures AHCWHS201 Participate in work health and safety processes AHCWRK204 Work effectively in the industry AHCWRK205 Participate in workplace communications Elective units AHCNSY205 Pot up plants AHCNSY206 Care for nursery plants AHCNSY207 Undertake propagation activities AHCCHM201 Apply chemicals under supervision AHCMOM203 Operate basic machinery and equipment AHCPHT214 Support horticultural crop harvesting AHCPHT215 Plant horticultural crops AHCPHT218 Carry out post-harvest operations AHCBIO203 Inspect and clean machinery for plant

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBRSK501 Manage risk HLTWHS004 Manage work health and safety CHCLEG003 Manage legal and ethical compliance * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCPER303 Maintain integrated plant and animal systems AHCPER301 Research and communicate information on permaculture principles and practices AHCPER321 Demonstrate permaculture practices to small groups of learners AHCPER316 Select plant and animal species for permaculture systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-ICTTEN604 Coordinate fault rectification and restoration of service following network outages SIR Units of competency BSBOPS402 CoordinateOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to