Learner Guide-MEM07001B Perform operational maintenance of machines/equipment Learner Guide Units of competency SITXFSA001 Use

Units of competency SITXFSA001 Use hygienic practices for food safety * We can develop additional elective units that are not listed on request (Please contact us for further information)

Ensures all learners have the foundational skills necessary to succeed in complex

Core units BSBCUS501 Manage quality customer service BSBMGT502 Manage people performance BSBMGT605 Provide leadership across the organisation BSBMGT608 Manage innovation and continuous improvement BSBSMB409 Build and maintain relationships with small business stakeholders FNSINC411 Conduct work according to professional practices in the financial services industry FNSSAM601 Monitor performance in sales of financial products or services FNSSAM602 Identify and evaluate marketing opportunities in the financial services industry Elective units BSBMGT616 Develop and implement strategic plans BSBSUS501 Develop workplace policy and procedures for sustainability FNSINC503 Identify situations requiring complex ethical decision making FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FNSORG501 Develop and manage a budget FNSORG602 Develop and manage financial systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

identify and rectify telecommunications network faults ICTWHS204 Follow work health and safety and environmental policy and procedures ICTWOR308 Provide customer service to telecommunications customers Electives ICTTEN312 Install telecommunications network equipment BSBESB301 Investigate business opportunities BSBESB305 Address compliance requirements for new business ventures ICTICT314 Connect internal hardware components ICTICT317 Maintain standard operating environments ICTCBL323 Test cables and systems on customer premises ICTNWK428 Create scripts for networking ICTCBL330 Splice and terminate optical fibre cable for telecommunications projects ICTTEN434 Install

circuits Elective units MEM05001 Perform manual soldering/desoldering - electrical/electronic component MEM05012 Perform routine manual metal arc welding * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-MEM07001B Perform operational maintenance of machines/equipment Learner Guide Units of competency SITXFSA001 UseOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce