RPL Kit-ICTWOR306 Resolve technical enquiries using multiple information systems Unit Core units BSBCRT611 Apply critical

Core units BSBCRT611 Apply critical thinking for complex problem solving BSBTWK502 Manage team effectiveness BSBXCS402 Promote workplace cyber security awareness and best practices ICTICT608 Interact with clients on a business level ICTICT618 Manage IP

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

monitor and report on compliance systems BSBWOR502 Lead and manage team effectiveness BSBWOR404 Develop work priorities RIIRIS301D Apply risk management processes BSBWHS401 Implement and monitor WHS policies

ethics and privacy in an ICT environment ICTICT502 Develop detailed component specifications from project specifications ICTNWK514 Model preferred system solutions ICTPRG425 Use structured query language ICTPRG509 Build using rapid application development ICTSAD501 Model data objects ICTSAD502 Model data processes ICTSUS601 Integrate sustainability in ICT planning and design projects Elective units ICTICT509 Gather data to identify business requirements ICTICT517 Match ICT needs with the strategic direction of the organisation ICTPMG501 Manage ICT projects ICTPRG503 Debug and monitor applications ICTSAD506 Produce a feasibility report ICTWEB502 Create dynamic web pages ICTTEN516 Produce technical solutions from business specifications ICTSAS505 Review and update disaster recovery and contingency plans ICTPRG502 Manage a project using software management tools ICTWEB501 Build a dynamic website ICTNWK504 Design and implement an integrated server solution * We can develop additional elective units that are not listed on request (Please contact us for further information)

inspect and refit wheel hubs and associated brake components MEM11010B Operate mobile load shifting equipment MEM11011B Undertake manual handling MEM14004A Plan to undertake a routine task MEM15024A Apply quality procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

RPL Kit-ICTWOR306 Resolve technical enquiries using multiple information systems Unit Core units BSBCRT611 Apply criticalOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information