Training and Assessment Strategy-SIRSS00020 Manage and implement social media and online customer engagement Skill Set Certificate IV Core units CHCCOM005 Communicate and

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety Elective units BSBADM101 Use business equipment and resources BSBCUS201 Deliver a service to customers BSBINM201 Process and maintain workplace information BSBWOR202 Organise and complete daily work activities BSBWOR204 Use business technology BSBITU201 Produce simple word processed documents BSBITU202 Create and use spreadsheets BSBWOR203 Work effectively with others * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITHACS002 Provide housekeeping services to guests SITHACS001 Clean premises and equipment SITXWHS001 Participate in safe work practices SITHACS003 Prepare rooms for guests * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURTTA006 Inspect and service hydraulic systems AURKTA005 Inspect

Units of competency SIRRMER001 Produce visual merchandise displays SIRRMER003 Coordinate visual merchandising activities SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXMKT001 Support marketing and promotional activities SIRXOSM003 Use social media and online tools * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCRT404 Apply advanced critical thinking to work processes BSBXCS404 Contribute to cyber security risk management ICTICT426 Identify and evaluate emerging technologies and practices ICTICT443 Work collaboratively in the ICT industry ICTICT451 Comply with IP

Training and Assessment Strategy-SIRSS00020 Manage and implement social media and online customer engagement Skill Set Certificate IV Core units CHCCOM005 Communicate andYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.