Unit Knowledge Guide-CHCDIS019 Provide person-centred services to people with disability with complex needs AVI Core units BSBCUS403 Implement customer

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTAHA005 Support the delivery and monitoring of physiotherapy programs for mobility HLTAHA003 Deliver and monitor a client-specific physiotherapy program * We can develop additional elective units that are not listed on request (Please contact us for further information)

inspect and refit light vehicle wheel and tyre assemblies AURAFA001 Use numbers in an automotive workplace AURAFA002 Read and respond to automotive workplace information AURAFA103 Communicate effectively in an automotive workplace AURTTA104 Carry out servicing operations If you require RPL Kits with comprehensive benchmarking

select and induct staff * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCCCS022 Facilitate independent travel * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-CHCDIS019 Provide person-centred services to people with disability with complex needs AVI Core units BSBCUS403 Implement customerOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner